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STORE POLICY

Welcome to Papertunity! We appreciate your business and strive to provide the best shopping experience possible. Please review our store policies before making a purchase.

1. Ordering & Payment

  • All orders must be placed through our official website.

  • We accept major credit cards and other payment methods as listed at checkout.

  • Orders are processed upon successful payment verification.
     

2. Shipping & Delivery

  • Currently we only offer domestic shipping. Shipping rates and estimated delivery times are displayed at checkout.

  • Orders are typically processed within 1-3 business days.

  • Papertunity is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information. Papertunity is not liable for lost packages due to incorrect addresses.
     

3. Returns & Refunds

  • All sales are final. We do not accept returns or offer refunds under any circumstances.

  • Please review product descriptions and images carefully before making a purchase.

  • If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue.

  • In cases of damaged or defective items, we will work with you to find a resolution, which may include a replacement at our discretion.
     

4. Cancellations & Modifications

  • Orders can only be canceled or modified within 24 hours of purchase. After this period, orders are processed and cannot be changed.

  • Contact our support team immediately if you need to request a cancellation or modification.
     

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue.

  • We will offer a replacement or refund, depending on product availability.
     

6. Privacy & Security

  • We respect your privacy and protect your personal information in accordance with our Privacy Policy below.

  • We do not store payment information, and all transactions are secured with encryption.

     6.1 Information We Collect 

  • When you place an order, we collect your name, email, shipping address, billing address, and payment details.

  • We may collect non-personal data such as browser type, IP address, and device information for analytics.

  • If you subscribe to our newsletter, we collect your email address.

     6.2 How We Use Your Information 

  • To process and fulfill your orders.

  • To communicate order updates and promotional content (if subscribed).

  • To improve our website, services, and user experience.

  • To comply with legal obligations and prevent fraud.

     6.3 Information Sharing 

  • We do not sell or rent your personal information.

  • Your data may be shared with trusted third-party service providers (e.g., payment processors, shipping carriers) to fulfill your order.

  • We may share information when required by law.

     6.4 Security Measures 

  • We use encryption and secure payment gateways to protect your data.

  • While we take precautions, no online transaction is 100% secure. Please safeguard your account details.

     6.5 Your Rights 

  • You can request access, correction, or deletion of your personal data by contacting us.

  • You can opt out of marketing emails at any time by clicking “unsubscribe.”
     

7. Contact Us

If you have any questions or concerns, please reach out to us at:

Thank you for choosing Papertunity!

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